From residential services like cloud gaming with VR headsets to business services and home-working with high upload demands, the average broadband service is made up of many different types of broadband subscribers, all with different service requirements. Add in IoT, smart home devices, video streaming, and security controls, and it becomes clear that today’s broadband ecosystem is made up of increasingly diverse devices, technologies, and services—all of which need enhanced Quality of Service (QoS) and Experience (QoE).
Newer and increasingly interactive applications have made users aware that connectivity, higher speeds, and bandwidth is not enough to enjoy the full potential of their devices and services. This has sharpened the focus of the entire industry to increase the value of broadband to the end customer. Connectivity alone is no longer enough. Smarter Customer Premises Equipment (CPE), and cloud-based services that drive an “à la carte” and differentiated service offering at the touch of a button, will be essential for network operators to deliver superior QoE and secure the new revenue opportunities at their disposal.