The Service Requirements Work Area defines user-centric, actionable service requirements and specifications for subscriber, access, and Broadband Service Providers’ (BSPs’) core networks. The work area is focused on providing guidance on the requirements relevant for the industry to drive the technical, services-led work of Broadband Forum’s Access, Connected User, Network Architecture and Provider Cloud work areas.
The Spring 2025 Member Meeting marked the start of the Service Requirements Work Area, with its integration underscoring the Broadband Forum’s commitment to evolve with the industry’s transition to ‘services-led’ broadband.
The work area started its first project on ‘Service Types, QoE Parameters and Evaluation’. It will provide comprehensive definitions of QoE indicators for services and their quality requirements. The project will provide a useful tool for service providers to check the level of their service quality, and a reference for solution providers to verify functionality and pain points of their solution.
Discussions within the Broadband Forum’s Town Hall Innovation Series and Service Provider Action Council (SPAC) sessions will flow directly into the Service Requirements Work Area and will be used as a foundation for future work.
While the work of the area holds significant importance for the industry and external service requirements, its progress is driven by membership engagement. The work area invites members to take the opportunity to contribute topics and work on where they would like to see greater innovations on existing requirements and address new service types.
You can learn more about the Service Requirements work area here: https://wiki.broadband-forum.org/display/BBF/Service+Requirements+Work+Area