The User Services Platform (USP/TR-369) Version 1.3 Overview

January 9, 2024

00:00 – The Broadband Forum’s Connected Home Council Chair, Jason Walls (QA Cafe) explains how TR-069 provides the foundation of USP. TR-069 was a huge advancement in broadband as it allowed remote provisioning of the gateway (no more sending of compact discs in the mail).  He talks about the evolution of TR-69 into what became known as USP in 2018.

02:37 – He points out that it enables operators to lead with services and experience, instead of connectivity and speed. It means an operator can offer services, such as managed Wi-Fi, customer self-care, interoperable smart home, and app-enabled residential gateways; without sending a technician or replacing a device in the home.

03:38 – The most important difference between USP and TR-069 may be the addition of a multi-controller, multi-agent architecture, as opposed to a single ACS (Auto Configuration Server). It allows for co-existence with TR-069, while also not being dependent upon the cloud.

05:07 – Jason explains how it works and how it enables the smart home.

05:57 – There are four high-level components that comprise USP –

  • TR-181 Issue 2 Device Data Model
  • TR-369 User Services Platform
  • 369 Certification
  • The OB-USP-Agent

07:28 – A block diagram is presented that shows one possible USP deployment. In this example, there is coexistence between TR-069 and USP controllers, as well as agents from multiple third-party managed service providers, vendors, and application providers. What differentiates USP is the persistent and secure connections between agents and controllers.

09:25 – Recent capabilities of TR-181 allow services to be added and managed on a modular basis via containers; this is a big benefit to operators as it allows much more rapid provision of new offerings without having to roll trucks or change gateways.

09:48 – Walls provides a high-level view of the structure of TR-369 (USP 1.3).

11:09 – An overview of the underlying technology is given, along with the USP 1.3 protocol stack.

13:04 – Further resources can be found at

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