With an increasing focus on moving beyond the connected home to services-led approach that generates new ARPU opportunities with lower churn, what are the technical advancements that are helping service providers achieve their goals? In this webinar, panelists will look at;
- The business case(s) that is accelerating the adoption of new services
- How the focus on customer experience is driving NPS (Net Promoter Scores) and reducing churn
- What are the advancements (e.g., containerization, in-home connectivity, customer support tools) that are driving both new revenue opportunities as well as improved customer experience.
Including speakers from:
- Volker Effelsberg, Product Owner Remote Management – Telekom Deutschland
- Sameer Shah, VP Product Line Management – DZS
- Daniel Fithian, Senior Account Executive – Ozmo
- Marcel Sponer, Principal Engineer & Lead Architect – Vodafone Group
Thank you to our Sponsors:
